Description

(Remote Role- Must be within a 2-3 Hour distance from Jacksonville, FL, CTI's HQ)

Position summary:   At the direction of or with the assistance of the Human Resources Director, the Assistant Director of Human Resources will be responsible for developing and maintaining a dynamic and cohesive workforce with high-performing and highly motivated staff at every position. Additionally, the Assistant Director of Human Resources will help design, plan, and implement human resources programs and policies including staffing, compensation, benefits, employee relations, organizational training and development, and employee services that respond to business conditions and support attainment of CTI goals and objectives.  Serves as a member of the Executive team.

Tasks: (Remote Role- Must be within a 2-3 Hour distance from Jacksonville, FL, CTI's HQ)

• Motivate, train and lead the HR team to ensure intellectual capacity is optimized and business efficiency is ensured.
• Handle employee HR-related questions and helps to resolve work-related problems.
• Ensure organizational compliance with applicable human resource-related statutes and regulations as well as CTI internal policies and procedures.
• Design, develop, and administer compensation and benefits systems making recommendations for program revisions or additions as necessary to address changing business conditions and meet company goals. Serve on the Compensation Advisory Board.
• Assist Talent Acquisition team in designing, developing and administering recruitment strategies and systems within the organization.
• Maintain and keep current human resource records, including but not limited to personnel files of current and past CTI employees, benefits information, and payroll information, employee relations related situations, and compile statistical reports.
• Advise managers on HR-related policy matters such as harassment, discrimination and retaliation, etc.  Investigate all internal or external complaints and make recommendations to senior management.  Work with company attorney on an as needed basis.
• May represent the organization at all HR-related hearings and investigations.
• Create and manage HR budgets in accordance with internal procedures, ensuring best value and quality.
• Assist with the administration of the 401(k) Plan which includes (not all inclusive): enrollments or terminations from plan, internal, annual or IRS audits, and employee or company compliance notifications, and is a member of the 401(k) Investment Committee.  Work with the Third-Party Administrator and 401(k) Financial Advisor.  Ensure education programs are offered to employees quarterly working with the 401(k) Financial Advisor.
• Contribute to the development of and accomplishment of the organization-wide business plans and objectives.
• Facilitate and manage organizational change in response to changing business conditions.
• Create, administer and oversee the Wellness initiatives for the company.
• Measure the effectiveness of all HR programs and recommend changes to ensure continuous improvement and responsiveness to business goals.
• Manage the benefits programs to include the day-day-to-day enrollment to termination of benefits through various insurance portals, open enrollment (includes research of creative plans/options/rates, contract renewals, programming Deltek, employee information sessions, submission of all elections to carriers), and work in partnership with the third-party benefits agents.
• Work with third party vendor to select the best business insurance plans for the company from various market options.
• Develop and facilitate management and leadership programs for CTI University.
• Monitor and submit applications for the annual and local award opportunities (i.e. Hire Vets, Top Workplaces in Jacksonville, Florida Trend Best Places to Work in Florida, Companies with Heart, and various wellness awards).
• Ensures all HR programs are in harmony with the Leading with Love values.  Lead the CTI Teams (Legacy, Creative Crew) in planning and organizing employee events.
• May be required to participate in the emergency continued operations (COOP) plan, which may include evacuating to an alternate city/state.
• Other duties as assigned.

Requirements

(Remote Role- Must be within a 2-3 Hour distance from Jacksonville, FL, CTI's HQ)

Travel:  This position may require minimal travel.

Security Clearance:  Employee must undergo a favorable background check through local and national criminal databases and credit check.

Education and Experience:   A bachelor's degree in HR Management or similar, PHR/SPHR/CCP preferred; 5-10 years of experience in managing the Human Resources function in a hybrid (teleworking and onsite work environment) and working with multi-state employees.  Experience working within a senior team required.